Contact us

For more information, please contact us via the form below or send us an email: [email protected]


Find answers to the most frequently asked questions here

At Simsino protecting your privacy is a Top Priority, thus, we use multiple different safety procedures to ensure your protection. These include SSL-digital encryption, the latest firewall technology, and continuous database monitoring. Click here to read all the details about Simsino’s Privacy Policy.

Here at Simsino we only offer certified & trusted industry game providers with fully optimized games for your mobile, tablet or laptop. Such as NetEnt, Microgaming, Play'n'Go, and many more.

Getting started is really easy: Fill in your email and your password you want to use then Click the "Create Account" button and fill in the simple registration form. We only ask for a few details and it only takes a minute. Now go to your email inbox and open the email from Simsino. Click the activation link in the email and head to the deposit page.

Then you can enjoy the fun!

As soon as you login you will see a pop-up with various options, click on the first button named “Deposit & Play”, another popup will open listing all the best payments options available at Simsino.

Simply select your preferred one and follow the steps.

If, after checking carefully in your Email Inbox and don’t forget to check your Spam Folder, you still can’t find your activation email, please contact Simsino Support on this email [email protected] and we will be able to activate your account manually after they ask you a few questions for security purposes.

Click the "Login" button at the top right corner or in the drop-down menu, then select "forgot password". You will be redirected to a page requiring you to enter your email in order to create a new password. If you have forgotten your email, just contact us through the online chat or send us an email to: [email protected] and we will be happy to assist you with your email. 

Once you are logged into your SIMSINO account, click on the player menu icon (next to the Deposit button) at the top right corner or in the drop-down menu. Select your username, then "Personal info" and tick the box stating that you do not wish to receive promotional emails. Then, click the OK button to confirm.

Log in to your account, on the left hand side of the homepage you will see a graph icon, click it and you will immediately see your wagering progress.

If you cannot find the reply to your question please email our support team on [email protected], or tap the Live Chat to speak to us in directly.

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